Taking orders from your guest in a hotel restaurant also needs proper etiquette. This would only mean professionalism and hospitality with regards to serving excellent food to your restaurant guests.
Also, you have to have a system that is quite effective in serving guests. Keep in mind that serving and taking orders from your guests also requires some skills. Well, not everyone can do this especially if you didn’t learn the basics in taking orders and serving guests.
Now, to make it easier on your part, here are some of the ways on how you can take order from your guest in a restaurant. Read on my friend.
Provide comfort – Keep in mind that once your guests have arrived in the restaurant, you should make sure that you guide them to their seats in a polite and hospitable way. Remember that with comfortable surroundings, guests will surely enjoy your food service.
It is always a good idea to avoid panicking once a guest arrives. Just be patient and stay calmed in guiding your guests in their proper dinning seats.
Ask politely – Once you have provided the menu for your clients, you have to wait for awhile and be ready once they get their orders from you as their food server. All you have to do is to stand in their back or side, and wait until you are called by the guests.
Keep in mind that you always have to be polite and honest with you guests. In this way, good communication and instant rapport will be established between you and your hotel guests.
After this, you can now take your guests order. Again, you have to be polite and fervently listen to what they want from their orders. You should also organize your order system. This means that you have to follow and get the orders according to who ordered first.
A notepad and a pen should always be ready so that you are able to list down the dishes your guests would like to eat. Your stand should also be in a professional manner. Meaning, you have to stand straight, listen what they want to order. In this way, you already have a good idea on what kind of food they will order.
It is also an excellent idea to suggest the kind of food, drinks and dessert you can offer to your guests. This can be done if you are being asked by the hotel guest. Also, you voice should be in a toned down manner wherein you are speaking with respect since customers are always right.
Once you have taken down their orders, it is best for you to tell them to wait for a few minutes in a polite and humble manner. This way, your guest will be delighted with the kind of service you are giving to them.
Finally, it is time for you to post your orders, wait for the orders to be cooked and served their food orders fast and easy.
Make your hotel guests happy and full and for sure, you have done the right job and you can even be praised with your excellent service to them. Follow these ideas and take orders efficiently.